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Frequently Asked Questions

If your question is not listed, that doesn't mean we don't have an answer for you. Call 1-800-369-4669 or email and we'll do our best to find the answer.

Price Match

Which items does Staples Promotional Products price match?

The item must be identical, including model number, components and U.S. warranty. The item must be in stock and available for purchase at that price from an authorized U.S. promotional products distributor, whose authorization we reserve the right to verify.

Which items and services aren't available for price match?

We don't price match items sold on auction sites or at local or special events (e.g., grand opening, anniversary, clearance, closeout or liquidation sales). We don't price match taxes and typographical errors.

Are delivery charges included in the price match?

No, we will only match product pricing.

Are quantities limited on price–matched products?

We may limit the quantities of price-matched items, particularly if the other company does. In addition, we reserve the right to limit quantities sold to a customer.

This policy is subject to change without notice. Effective as of October 1, 2011.

Shipping and Delivery

Are there certain products that Staples Promotional Products will not ship via air?

Yes. There are certain products that the United States Government and air freight shippers have designated as "Dangerous Goods" that we will not ship via air. Dangerous Goods are certain products that, when transported via aircraft at high altitudes, may pose a danger to people, animals, the environment or the freight carrier. The items related to promotional products that are included on this list are:

  • Hand Sanitizers (containing alcohol)
  • Insect Repellants
  • Lithium-ion Batteries
  • Lighters
  • Air Fresheners (with alcohol in them)
  • Magnets

If you order any of these products via our website, they will only ship via ground and only to the 48 contiguous United States.

What are normal production and delivery times?

All delivery times are after art/logo approval. Normal delivery on all stock apparel items is 2-4 weeks after art approval. Delivery schedules are based on manufacturer's requirements, so please refer to individual product detail pages. All shipments are via UPS ground unless otherwise specified. However, you may choose another shipping option during the checkout process.

View a sample production timeline

What happens if a product is backordered?

We make every effort to ensure the products on our site are instock and ready for decoration. Occasionally, due to circumstances beyond our control, our stock of a certain product may be depleted. When this occurs, we will contact you with a revised ship date. If this revision does not meet your needs, we will do our best to offer you a comparable product as an alternative to the one you ordered.

How can I get my order faster?

You may choose faster shipping during the checkout process. Or, call us toll free at 1-800-369-4669 or email us at sales@staplespromotionalproducts.com and we will do everything possible to meet your deadlines. Rush charge and expedited air freight will be applied to your final cost.

Can I have my order shipped to multiple addresses?

Yes, simply email sales@staplespromotionalproducts.com or call 1-800-369-4669 when placing your order to specify multiple shipping addresses.

Pricing and Payment

What are the standard minimum order quantities?

Embroidered apparel: pricing is based on item quantity and number of stitches in your graphic per location. You must use the same embroidery and thread colors on a single style/color to qualify for quantity pricing.

Screenprinted apparel: pricing is based on item quantity and number of colors in your graphic per location. Minimum quantity for screenprint decoration is 12 per style/color. You must use the same design and print colors on a single style/color to qualify for quantity pricing.

Headwear: Headwear must be ordered in consecutive increments of 12.

Gift items: Minimum order quantities for gift items vary by product. Please refer to individual product detail pages.

What charges/requirements are associated with my order?

Under Easy Pricing, all color, setup and run charges are included in the price per piece displayed for all available decoration methods. All pricing will now be clearly shown before committing to any purchase. You can shop with confidence knowing what you'll be paying every step of the way—no more surprises.

Price per piece varies by item type and decoration method, but the price will still be shown upfront.

This all-inclusive pricing is for one decoration location and up to 6 colors for screenprint or up to 9 colors for embroidery. Additional locations can be added, and pricing will be shown upfront for each additional location selected based on decoration method.

After decoration, your only additional charges will include PMS color match charge (if required), tax and freight.

What payment options are available?

You can use any major credit card (Visa, MasterCard, Discover or American Express).

Why is sales tax added to my order?

All domestic applicable state and local sales tax will be added to your invoice. If you are currently on file as a tax exempt customer you do not need to provide proof of your tax exempt status prior to placing your order. If you have questions about your tax exempt status or if you are a tax exempt organization and do not have a tax exempt customer number, please contact Staples customer service at (877) 826-7755.

Art and Decoration

What is the art charge?

If you order your product on our website, we will waive the $25.00 art charge to prepare your submitted vector file as production-ready art.

Will I be charged for simply uploading my artwork?

No. Once you have created an account, you may upload images to your logo locker at no cost.

What type of file formats can I submit for use?

To make the decoration process as fast and efficient as possible, we prefer artwork to be submitted in a usable vector format. In fact, we won't charge you an artwork fee if you provide one of the following usable vector formats:
Adobe Illustrator (8.0-CS4) files in an AI or EPS format with all fonts converted to outlines.

Note: Changing the file name to an .eps extension does not change the file type.

Don't have a vector file? Don't worry. Using the latest software and technology, our highly experienced art team can convert other file types into a usable vector format. The following file types may be accepted:

  • Adobe Photoshop files in .eps or .tif format at 300dpi resolution and at actual print size or larger than intended final imprint. Be sure to also send us any font files, saved as .tif, or list the fonts if you do not have them.
  • High resolution (at least 300 dpi) .jpg, .tiff or .png files
  • Converting your file into a usable vector file may result in additional charges. We will contact you prior to converting your file and give you the option of providing a different one.

Please note the 5MB file size maximum for uploading graphics.

Are there any file types you prefer that I don't submit?

We want to ensure that your logo or artwork is represented in the best possible way. Therefore, the following file types will require more attention and may slow the process of your order:

  • Low resolution .jpg, .gif or Bitmap images. This includes images dragged off of a website, which are made to load quickly and have a lower image quality. For more information on bitmap images please read “What is the difference between vector and raster files?”
  • QuarkXpress, Pagemaker, CorelDraw, Publisher or Freehand files or any artwork imported into a word processing program such as Microsoft Word, WordPerfect, PowerPoint, Publisher, etc.
  • Photos. They cannot be clearly reproduced and are therefore not considered to be imprintable artwork.

Still not sure if you have the right kind of artwork file? Contact us. We can help you.

What is the difference between vector and raster files?

Raster images are better known as bitmap images. Bitmap images use a grid of individual pixels, each of which can be a different color or shade.

The following file types are always raster-based:
.jpg .gif .png .tif .bmp

Vector images use x and y coordinates to create shapes with points and lines, making it possible to zoom way in or scale way up without sacrificing image quality.

The following file types are often, but not always, vector-based:
.ai .cdr .eps .pdf .ps .wmf

Sometimes these file types are raster or a combination of vector and raster.

Note: Changing the file name to an .eps extension does not change the file type.

What are the imprint (decoration) options?

Screenprint

Ink is pressed through a fine mesh screen and onto the surface of a product.

Deboss

This decoration method leaves a depression of the image on the material's surface.

Emboss

A raised or relief pattern is created on the material.

Embroidery

Rapid-paced computer-controlled sewing machines stitch designs into fabric.

Foil Stamp

Using controlled heat, pressure, and precision timing, colored or metallic foil resins are applied to decorate surfaces of varied shapes and materials.

Laser Engraving

Lasers leave an engraving or mark on an item. A computer system drives the movements of the laser head.

Heat Transfer

This dry decorating method uses controlled heat, dwell and pressure thermally bonds the graphic onto the material's surface.

Pad Print

A flexible silicone rubber transfer pad picks up a film of ink from a photo-etched printing plate and transfers it to a three-dimensional part surface.

Digitizing

Digitizing is the process of programming an embroidery machine to stitch an image exactly.

Spot Color Printing

Spot color printing is done by combining selected spot colors to create other colors. This process requires color separations prepared by graphic artists who are experts in this type of method.

   

Are there any limitations on the types of graphics that can be reproduced with the embroidery process?

Yes. Small text, fine detail, and color gradients can be difficult to reproduce with embroidery. Additionally, the type of fabric the logo is applied to affects the level of detail that can be reproduced. In general, screen printing produces a more accurate replica of your logo or artwork.

Can I use a specific font in my artwork?

Yes. Our art professionals have access to more than 10,000 fonts to provide you with the perfect font choice. If a specific font is used in your artwork, please e-mail the font file (in a true type font, for example, not just the name) to a Staples Promotional Products sales representative for assistance. If you are submitting an .EPS or .AI file, please make sure all fonts are outlined/converted to vector format in your artwork file.

Can I use my own PMS color?

Yes, we provide PMS color-matching unless otherwise stated. If PMS color-matching is not possible on an item, the closest available color will be selected. One of our graphic design experts can help you select imprint colors for the best presentation of your artwork. For embroidery, we will select the embroidery thread color which most closely matches a specified PMS color. Some additional charges may be incurred for a PMS match. Your Customer Service Representative will advise of this upon order confirmation. Please call 1-800-369-4669 or email sales@StaplesPromotionalProducts.com for details.

How long will my artwork stay in my logo locker?

Your digital artwork will be kept on file for at least 1 year. As long as your account stays active, your artwork will be stored indefinitely. And remember, when you use an existing logo on a new product or reorder, you will not be charged additional art fees.

Why does my uploaded artwork in my logo locker look grainy? Will the finished artwork on the product come out like that?

Images in your logo locker are shown at a low quality resolution for easier viewing and faster screen display. When we reproduce your art on your requested product, the vector image is used.

Orders and Returns

Can I add, cancel or delete items on my order if I change my mind?

Since your order is processed as soon as it is placed, we are unable to allow for changes, corrections or cancellations. Please review your order carefully before placing it. You will need to place a new order for additional items. Call us toll free at 1-800-369-4669 or email us at sales@staplespromotionalproducts.com for any additional charges, if applicable. A new order would not be delivered in the same shipment or at the same time as the original order.

Can I get a sample of the product?

Yes, we can send you a sample of the actual item you are looking to purchase on our website. Most items are available with either random logos or blank.

For your convenience, samples will be billed at the lowest quoted price on StaplesPromotionalProducts.com and will ship ground to your location with applicable shipping charges and a handling charge of $2.50 per item for all products that are less than $5.00. Please note that samples may take 10 business days or more to arrive.

For more information, to check for sample availability of your chosen product, or to order a sample, please call us toll free at 1-800-369-4669 or email us at sales@staplespromotionalproducts.com and we'll review your specific sample needs.

Can I receive a pre-production sample for approval prior to my order being placed into production?

Yes. To receive a pre-production sample, you must place your order by phone and request a sample at that time. Call us toll free at 1-800-369-4669 or email us at sales@staplespromotionalproducts.com for additional charges. Delivery time on your order would begin based on when the pre-production sample is approved.

Am I limited to the items shown in the catalog or can I customize my order?

Our special order options are endless. Our online offerings represent only a sampling of the products we can source and develop for you. We have unsurpassed purchasing power with access to over 4,000 industry vendors and more than 700,000 products. Please call us toll free at 1-800-369-4669 or email us at sales@staplespromotionalproducts.com to begin the custom order process.

What if I want a larger quantity than those listed on the site?

Please call 1-800-369-4669 or e-mail sales@staplespromotionalproducts.com for larger quantity quotes.

How do I get in touch with someone if I have a problem with my order?

You can email us at sales@staplespromotionalproducts.com or call us toll free at 1-800-369-4669, Monday through Friday from 9 a.m. to 7 p.m. Eastern time.

What if I receive more or less than I ordered?

We strive to ship you the exact quantity you ordered for every product. However, due to occasional variations in the identification process, an overrun or underrun of an order quantity may occur. We reserve the right to ship and invoice up to ± 3% of the original order quantity.

What if I'm not sure about the product color?

Product colors are reproduced as closely as possible throughout our website. However, actual colors of products or identification processes may vary. The colors are to be used only as a guide; please contact us at 1-800-369-4669 or email us at sales@staplespromotionalproducts.com if you have specific color requirements.

What is your return policy?

Since all of our products are personalized, we are unable to accept returns. If you feel your order was produced incorrectly, please contact us at 1-800-369-4669 or email us at sales@staplespromotionalproducts.com within 30 days of the invoice date. If it is determined there is a material or manufacturing defect with your order, we will issue a returned goods authorization number and accept your return and repay your freight costs. We regret we cannot accept returns sent C.O.D. nor can we accept returns based on defects discovered after you have a third party apply additional decoration.

All claims for shortages, loss or non-delivery must be made within 10 days from the date of the invoice. Claims for damages in transit must be made with the individual carrier when you receive the shipment, so please save all shipping cartons for inspection.

Sizing Charts

General and Exclusive Brand’s Sizing

  • Unisex sizes (S,M,L,XL,2X,3X) generally fit adults up to 6'1".
  • Garments available in Tall sizes (LT-3XLT) are noted on the individual product detail pages. Tall sizes add 1-1/2" to sleeve length and 2" to the body length.
  • Many products or brands can fit differently. If you would like more information on a specific garment's fit, call us toll free at 1-800-369-4669 or email us at sales@staplespromotionalproducts.com

Product Sizing Information:

UNISEX STYLES XS S M L XL 2X 3X
Men's chest measurement 30" - 32" 34" - 36" 38" - 40" 42" - 44" 46" - 48" 50" - 52" 54" -56"
Ladies' shirt/jacket 4 6-8 10-12 14-16 18-20 22 --

LADIES' ONLY STYLES S M L XL 2X
Ladies' Shirt 4-6 8-10 12-14 16-18 20-22

YOUTH STYLES XS S M L XL
Shirt 2-4 6-8 10-12 14-16 18-20

CAPS
Adult Caps One Size is adjustable to fit 6-7/8" - 7-5/8"

Jerzees® Sizing Charts

SHIRTS S M L XL 2X 3X 4X 5X
Length 28" 29" 30" 31" 32" 33" 34" 35"
Width 18" 20" 22" 24" 26" 28" 30" 32"

Hanes® Sizing Charts

LADIES' AND MEN'S SHIRTS S M L XL 2X 3X 4X
Length 28" 29" 30" 31" 33" 34" 35"
Width 18" 20" 22" 24" 26" 28" 30"

YOUTH SHIRTS XS
(2-4)
S
(6-8)
M
(10-12)
L
(14-16)
XL
(18-20)
Length 19" 20.75" 23.5" 24.75" 27"
Width 15" 16" 17" 19" 20"

Gildan® Sizing Charts

LADIES' AND MEN'S SHIRTS S M L XL 2X 3X 4X
Length 28" 29" 30" 31" 32" 33" 34"
Width 18" 20" 22" 24" 26" 28" 30"

YOUTH SHIRTS XS
(2-4)
S
(6-8)
M
(10-12)
L
(14-16)
XL
(18-20)
Length 18" 20.5" 22" 23.5" 25"
Width 14" 16" 17" 18" 29"

Anvil® Sizing Charts

LADIES' AND MEN'S SHIRTS S M L XL 2X 3X
Length 27" 28" 29" 31" 32" 33"
Width 18" 20" 22" 24" 26" 28"

YOUTH SHIRTS XS
(2-4)
S
(6-8)
M
(10-12)
L
(14-16)
XL
(18-20)
Length 21" 22.5" 24" 25" 26.5"
Width 16" 17" 18" 19" 20"

Fruit of the Loom® Sizing Charts

LADIES' AND MEN'S SHIRTS S M L XL 2X 3X
Length 28" 29" 30" 31" 32" 33"
Width 18" 20" 22" 24" 26" 28"

Ash City® Sizing Charts

MEN'S GARMENTS XS S M L XL 2X 3X 4X 5X
Neck/Collar Size 13.5" - 14" 14.5" - 15" 15.5" - 16" 16.5" - 17" 17.5" - 18" 18.5" - 19" 19.5" - 20" 20.5" - 21" 21.5" - 22"
Chest 33" - 36" 37" - 40" 40" - 43" 43" - 46" 46" - 49" 49" - 52" 52" - 55" 55" - 58" 58" - 61"
Waist 26" - 29" 29 " - 32" 32" - 35" 35" - 38" 38" - 41" 41" - 44" 44" - 47" 47" - 50" 50" - 53"
Sleeve Length (Regular) 32.5" - 33" 33" - 33.5" 34" - 34.5" 35" - 35.5" 36" - 36.5" 37" - 37.5" 38" - 38.5" 38.5" - 39" 39" - 39.5"
Sleeve Length (Tall) 37" - 37.5" 38" - 38.5" 39" - 39.5" 40" - 40.5" 40.5" - 41" 41" - 41.5"

LADIES' GARMENTS XS S M L XL 2X 3X
Equivalent Ladies’ Sizes 2-4 6-8 10-12 14-16 18 20 22
Chest 32" - 34" 34" - 36" 36" - 38" 38" - 41" 41" - 44" 44" - 47" 47" - 50"
Waist 23" - 25" 25 " - 27" 27" - 29" 29" - 32" 32" - 35" 35" - 38" 38" - 41"
Hip 33" - 35" 35" - 37" 37" - 39" 39" - 42" 42" - 45" 45" - 48" 48" - 51"
Sleeve Length 30" - 30.5" 30.5" - 31" 31.5" - 32" 32.5" - 33" 33.5" - 34" 34.5" - 35" 35" - 35.5"

YOUTH' GARMENTS S M L XL
Equivalent Ladies’ Sizes 6-8 8-10 10-12 12-14
Chest 26" - 28" 28" - 30" 30" - 32" 32" - 34"
Waist 23" - 24" 25 " - 26" 27" - 28" 29" - 30"
Sleeve Length 25" - 26.5" 26.5" - 28" 28" - 29.5" 29.5" - 31"

How to measure:

Important: For the most accuracy, follow the measuring instructions. See diagram at right.

chesT:
Measure just under the arms, across fullest part of chest, around shoulder blades holding tape firm and level.

WaIsT:
Measure around your natural waistline, keeping one finger between the tape and the waist.

hIp:
In standing position, measure around the fullest point of hips.

sleeVe lenGTh:
With arm relaxed at side and slightly bent, measure from centre back neck, over the shoulder, down to the outer wrist.

Inseam:
In standing position, measure from centre crotch to bottom of ankle bone. (Please refer to specific style for garment inseam length.)

sPeCial sizing:

Tall:
Men’s shirts are constructed with added length in the body and sleeves. Short sleeves are 1" longer, long sleeves and body length are 2" longer.

Cutter & Buck® Sizing Charts

MEN'S REGULAR SIZE GARMENTS XS S M L XL 2X 3X
Neck/Collar Size 13.5" - 14" 14" - 14.5" 15" - 15.5" 16" - 16.5" 16.5" - 17" 17" - 17.5" 17.5" - 18"
Chest 36" - 38" 38" - 40" 40" - 42" 42" - 44" 44" - 46" 46" - 48" 48" - 50"
Waist 29" - 30" 31 " - 32" 33" - 34" 35" - 36" 37" - 38" 39" - 40" 41" - 42"
Sleeve Length 31.5" - 32" 32.5" - 33" 33.5" - 34" 34.5" - 35" 35.5" - 36" 36.5" - 37" 37.5" - 38"

BIG SIZE GARMENTS 1XB 2XB 3XB 4XB 5XB
Neck/Collar Size 18" - 18.5" 19" - 19.5" 20" 21" 22"
Chest 46" - 48" 50" - 52" 54" - 56" 58" - 60" 62" - 64"
Waist 42" - 44" 46 " - 48" 50" - 52" 54" - 56" 58" - 60"
Sleeve Length 35" 35" 36" 36" 37"

TALL SIZE GARMENTS LT XLT 2XLT 3XLT 4XLT
Neck/Collar Size 17" - 17.5" 18" - 18.5" 19" - 19.5" 20" 21"
Chest 42" - 44" 46" - 48" 50" - 52" 54" - 56" 58" - 60"
Waist 38" - 40" 42 " - 44" 46" - 48" 50" - 52" 54" - 56"
Sleeve Length 37" 38" 39" 40" 41"

LADIES' GARMENTS XS S M L XL 2X 3X
Equivalent Ladies’ Sizes 2 4-6 8-10 12-14 16-18 20 22
Bust 34" 35" - 36" 37" - 38" 39.5" - 41" 42.5" - 44.5" 46" 47.5"
Waist 26" 27 " - 28" 29" - 30" 31.5" - 33" 34.5" - 36.5" 38" 39.5"
Hip 36.5" 37.5" - 38.5" 39.5" - 40.5" 42" - 43.5" 45" - 47" 48.5" 50"

WOMEN'S PLUS SIZE GARMENTS 1X 2X 3X 4X 5X
Equivalent Ladies’ Sizes 14-16 18-20 22-24 26-28 30-32
Bust 45" - 47" 48" - 50" 51" - 53" 54" - 56" 57" - 59"
Waist 39" - 41" 42 " - 44" 45" - 47" 48" - 50" 51" - 53"
Hip 46" - 48" 49" - 51" 52" - 54" 55" - 57" 58" - 60"

How to measure:

Important: for the most accuracy, follow the measuring instructions. See diagram at right.

Neck:
Measure around your neck at the point where a shirt collar band encircles the neck.

chesT:
Place tape measure up under arms and measure the fullest part of the chest, keeping tape parallel to the floor.

WaIsT:
Tape measure should be straight around waist where pant waistband normally sits.

hIp:
Standing with heels together and with tape parallel to the floor, measure the fullest part.

sleeVe lenGTh:
With elbow bent, measure from the center of the back at the base of the neck, across the shoulder to the elbow and then down to the wrist.

Clique® Sizing Charts

MEN'S GARMENTS S M L XL 2X 3X 4X 5X
Chest 36" - 38" 38" - 40" 40" - 42" 42" - 44" 44" - 46" 46" - 48" 48" - 50" 50" - 52"
Sleeve Length 31.5" - 32" 32.5" - 33" 33.5" - 34" 34.5" - 35" 35.5" - 36" 36.5" - 37" 37.5" - 38" 38.5" - 39"

LADIES' GARMENTS XS S M L XL 2X 3X
Equivalent Ladies’ Sizes 2 4-6 8-10 12-14 16-18 20 22
Bust 34" 35" - 36" 37" - 38" 39.5" - 41" 42.5" - 44.5" 46" 47.5"
Hip 36.5" 37.5" - 38.5" 39.5" - 40.5" 42" - 43.5" 45" - 47" 48.5" 50"

WOMEN'S PLUS SIZE GARMENTS 1X 2X 3X 4X 5X
Equivalent Ladies’ Sizes 14-16 18-20 22-24 26-28 30-32
Bust 45" - 47" 48" - 50" 51" - 53" 54" - 56" 57" - 59"
Hip 46" - 48" 49" - 51" 52" - 54" 55" - 57" 58" - 60"

How to measure:

Important: for the most accuracy, follow the measuring instructions. See diagram at right.

Neck:
Measure around your neck at the point where a shirt collar band encircles the neck.

chesT:
Place tape measure up under arms and measure the fullest part of the chest, keeping tape parallel to the floor.

WaIsT:
Tape measure should be straight around waist where pant waistband normally sits.

hIp:
Standing with heels together and with tape parallel to the floor, measure the fullest part.

sleeVe lenGTh:
With elbow bent, measure from the center of the back at the base of the neck, across the shoulder to the elbow and then down to the wrist.

Bella® Sizing Charts

MEN'S HEAVYWEIGHT S M L XL 2X 3X
Chest to Fit 35" - 38" 39" - 42" 43" - 46" 47" - 50" 51" - 54" 55" - 58"

UNISEX GARMENTS XS S M L XL 2X 3X 4X
Chest to Fit 31" - 34" 34" - 37" 38" - 41" 42" - 45" 46" - 49" 50" - 53" 54" - 57" 58" - 61"
Inseam 31" - 32" 31" - 32" 32" - 33" 32.5" - 33.5" 33.5" - 34.5"

WOMEN'S GARMENTS S M L XL 2X
Equivalent Ladies’ Sizes 2-4 6-8 10-12 14-16 18-20
Chest to Fit 32" - 34" 34" - 36.5" 36.5" - 38.5" 38.5" - 40.5" 40.5" - 42.5"
Inseam 31.5" 32" 32" 32.5" 33.5"

MISSY S M L XL 2X
Fit Sizes 2-6 6-10 10-14 14-18 18-22
Chest to Fit 32.5" - 34.5" 34.5" - 38" 38" - 42" 42" - 47" 47" - 50"

Dickies® Sizing Charts

MEN'S SHIRT AND COVERALLS SIZES S M L XL 2X 3X 4X 5X
Chest 34" - 36" 38" - 40" 42" - 44" 46" - 48" 50" - 52" 54" - 56" 58" - 60" 62" - 64"
Neck 14" - 14.5" 15" - 15.5" 16" - 16.5" 17" - 17.5" 18" - 18.5" 19" - 19.5" 20" - 20.5" 21" - 21.5"

Use this chart for converting neck or/and chest sizes to a S, M, L, XL, 2XL, 3XL, 4XL or 5XL size. Measure your chest size and neck (as shown in the illustration below), to determine which size fits.


MEN’S TROUSERS, JEANS AND BIB OVERALLS S/M L/XL 2X/3X 4X/5X
Waist 28" - 32" 34" - 38" 40" - 46" 48" - 52"
Chest 34" - 40" 42" - 48" 50" - 56" 58" - 64"

WOMEN'S SIZES XS S M L XL 2X
Equivalent Ladies’ Sizes 2-4 6-8 10-12 14-16 18-20 22-24
Chest 34.5" 36.5" 39" 42" 46" 50"
Waist 27.5" 28.5" - 29.5" 30.5" - 32" 33.5" - 35" 37" - 39" 41" - 43"
Hips 37.5" 38.5" - 39.5" 40.5" - 42" 43.5" - 45" 47" - 50" 53" - 56"
Petite Inseam 28" 28" 28" 28" 28"
Regular Inseam 31.5" 31.5" 31.5" 31.5" 31.5"
Tall Inseam 34" 34" 34" 34"
UU Inseam 37 37" 37" 37"

How to measure:

Important: If the person’s measurements are between sizes, order the larger size. For example: if a man’s neck measures 15¾ inches you should order size “large” in a short sleeve shirt or a “16-16½” in a long sleeve shirt. For greatest accuracy, have someone take measurements rather than allowing customers to measure themselves.The tape measure should be pulled snug, not tight. Check the size scale of all garments being ordered to ensure that all measurements were taken at the proper points. See diagram at right.

Men's Shirts:

  • NECK measurement is the circumference of the neck as illustrated.
  • SLEEVE LENGTH is measured by placing one end of the tape at the bottom of the collar at the center of the back and marking the distance around the elbow to the bottom of the wrist. It is often helpful to have the arm slightly bent.
  • CHEST is taken at the fullest point of the bust, keeping tape under arms and around shoulder blades. Hold tape level and firmly but not tight.

MEN’S TROUSERS, JEANS AND BIB OVERALLS:

  • WAIST is taken at the top of the hipbone over shirt (not over pants). Tape should only be held snug, do not hold tape tight.
  • INSEAM is taken from the base of the crotch to the top of the shoe or boot. For jeans, add one inch.
  • It is advisable to ask the person being measured how he or she wears their trousers. Not everyone wears their trousers or jeans the same length or height on their hips.

MEN'S COVERALLS:

  • CHEST SIZE is taken at the fullest point of the chest, keeping tape under arms and around shoulder blades. This measurement should be taken over clothing, preferably over same garment or types of garments to be worn with the coveralls.
  • LENGTH: We suggest using your same inseam measurement for pants, but subtracting 1 to 2 inches to accommodate Dickies lower crotch construction.

JACKETS:

  • CHEST SIZE is taken at the fullest point of the chest, keeping tape under arms and around shoulder blades. This measurement should be taken over clothing, preferably over garments or types of garments to be worn with the jacket.
  • SLEEVE LENGTH is measured by placing one end of the tape at the bottom of the collar at the center of the back and marking the distance around the elbow to the outer edge of the wrist.

WOMEN'S WEAR:

  • CHEST measurement is taken at the fullest point of the bust. Measure across shoulder blades with arms relaxed down at sides, keeping tape parallel to the floor. Hold tape level and firmly but not tight.
  • WAIST measurement is taken around the natural waistline. Keep the measuring tape comfortably loose.
  • HIP measurement is taken by standing with heels together. Keep tape straight and parallel to the floor, measure around the fullest part.

Edwards® Sizing Charts

MEN'S AND UNISEX SWEATERS XS S M L XL 2X 3X 4X 5X 6X
Chest 30" - 32" 34" - 36" 38" - 40" 40" - 42" 42" - 44" 46" - 48" 48" - 50" 52" - 54" 54" - 56" 56" - 58"

MEN'S SHIRTS XS S M L XL 2X 3X 4X 5X 6X
Neck 13"/13½" 14"/14½" 15"/15½" 16"/16½" 17"/17½" 18"/18½" 19"/19½" 20"/20½" 21"/21½" 22"/22½"
Sleeve length | 30-31
Sleeve length | 32-33
Sleeve length | 34-35 •T •T •T
Sleeve length | 36-37 tall 37T 37T 37T 37T 37T 37T 37T
Regular sleeve length 32 33 35 35 35 35
Short Sleeve | regular
Short Sleeve | tall •T •T •T •T •T •T •T

MEN'S PANTS AND SHORTS
Regular 28" 30" 32" 33" 34" 36" 38" 40" 42" 44" 46" 48" 50" 52" 54"
Tall 30" 32" 33" 34" 36" 38" 40" 42" 44" 46"

Regulars will finish maximum 34 hemmed. Talls will finish to maximum 37 hemmed. Hemmed bottoms can be ordered in 1" increment ONLY.

MEN'S BLAZERS AND COATS
Short | 5'3" - 5'7" 36" 38" 40" 42" 44" 46"
Regular | 5'7" - 6'0" 36" 38" 40" 42" 44" 46" 48" 50" 52" 54" 56" 58"
Long | 6'0" - 6'3" 38" 40" 42" 44" 46" 48" 50" 52" 54" 56" 58"
Extra Long | 6'3" and taller 40" 42" 44" 46" 48" 50" 52" 54" 56" 58"

MEN'S VESTS XS S M L XL 2X 3X 4X 5X
Chest 32" - 34" 36" - 38" 38" - 40" 42" - 44" 46" - 48" 50" - 52" 54" - 56" 58" - 60" 60" - 62"

LADIES' SHIRTS AND VESTS 0-2 2-4 4-6 6-8 8-10 10-12 12-14 14-16 16-18 18-20 20-22 22-24 24-26 26-28 28-30
Bust 32" 33" 33"- 34" 34" - 35" 36" - 37" 37" - 38½" 38½" - 40" 40" - 41½" 41½" - 43½" 43½" - 45½" 45½" - 47" 47" - 49" 49" - 51" 51" - 53" 53" - 54"

LADIES' PANTS, SHORTS AND SKIRTS 0 2 4 6 8 10 12 14 16 18 18W 20W 22W 24W 26W 28W
Waist 25" 26" 27" 28" 29" 30" 31½" 33" 34½" 36½" 41" 43" 45" 47" 49" 51"
Hips 34" 36" 37" 38" 39" 40" 41½" 43" 44½" 46½" 49" 51" 53" 55" 57" 59"

LADIES' BLAZERS AND COATS
Regular | 5'4" - 5'8" 2 4 6 8 10 12 14 16 18 20 22 24 26 28
Tall | 5'8" and taller 4T 6T 8T 10T 12T 14T 16T 18T
Bust 33" 34" 35" 36" 37" 38½" 40" 41½" 43½" 45½" 47" 49" 51" 53"
Waist 26" 27" 28" 29" 30" 31½" 33" 34½" 36½" 38½" 41" 43" 45" 47"
Hips 36" 37" 38" 39" 40" 41½" 43" 44½" 46½" 48½" 49" 51" 53" 55"

UNISEX SHIRTS, POLOS XXS XS S M L XL 2X 3X 4X 5X 6X
To fit men's neck sizes 12"/12½" 13"/13½" 14"/14½" 15"/15½" 16"/16½" 17"/17½" 18"/18½" 19"/19½" 20"/20½" 21"/21½" 22"/22½"
To fit Ladies' sizes 0 2-4 6-8 10-12 14-16 18-20 22-24 26-28

LADIES' HOUSEKEEPING TUNICS AND PANTS XXS XS S M L XL 2X 3X
To fit Ladies' sizes 0-2 4-6 8-10 12-14 16-18 20-22 24-26 28-30
Bust 32" - 33" 34" - 35" 36" - 37" 38½" - 40" 41½" - 43½" 45½" - 47" 49" - 51" 53" -54"
Waist 24" -26" 27" - 28" 29" - 30" 31½" - 33" 34½" - 36½" 38½" - 41" 43" - 45" 47" -51"
Hip 34" -36" 37" - 38" 39" - 40" 41½" - 43" 44½" - 46½" 48½" - 49" 51" - 53" 55" -59"

LADIES' HOUSEKEEPING TUNICS AND DRESSES AA A B C D E
To fit Ladies' sizes 0-2 4-8 10-14 16-20 22-26 28-30
Bust 32" - 33" 34" - 36" 37" - 40" 41½" - 45½" 47" - 51" 53" - 57"

MEN'S HOUSEKEEPING SERVICE SHIRTS S M L XL 2X 3X 4X
Chest 34" -36" 38" - 40" 42" -44" 46" - 48" 50" - 52" 54" - 56" 58" - 60"
Neck 14"/14½" 15"/15½" 16"/16½" 17"/17½" 18"/18½" 19"/19½" 20"/20½"

BELTS S M L XL 2X 3X 4X
Order unisex belt size 30"     32" 34"     36" 38"     40" 42"     44" 46"     48" 50"     52" 54"     56"
To fit men's pant size 28"     30" 32"     34" 36"     38" 40"     42" 44"     46" 48"     50" 52"     54"
To fit Ladies' pant size 0-4     6-8 10     12-14 16     18 18W     20W 22W     24W 26W     28W
Ladies' alpha size XS S M L XL 2X 3X
To fit Ladies' pant size 0-2     4 6     8 10     12 14     16 18-18W     20W 22W     24W 26W     28W

UNISEX SIZING FOR CHEF COATS AND CHEF SHIRTS XS S M L XL 2X 3X 4X 5X 6X
Chest/Bust 32" - 34" 36" - 38" 40" -42" 44" - 46" 48" - 50" 52" - 54" 56" - 58" 60" - 62" 64" - 66" 68" - 70"

LADIES' CHEF COATS XS S M L XL 2X 3X
Chest/Bust 32" -33" 33" - 34" 35" -37" 37" - 40" 39" - 43" 45" - 48" 48" - 51"
Waist 22" -23" 23" - 25" 25" -28" 28" - 31" 31" - 35" 35" - 39" 39" - 43"
Hip 32" -34" 34" - 36" 36" -39" 39" - 42" 42" - 46" 46" - 50" 50" - 53"

CHEF PANTS (BAGGY, TRADITIONAL & ULTIMATE) XS S M L XL 2X 3X 4X 5X 6X
Waist 24" -26" 26" - 30" 32" - 34" 36" - 38" 40" - 42" 44" - 46" 48" - 50" 52" - 54" 56" - 58" 60" - 62"
Inseam 32" 33" 33" 34" 34" 34" 34" 34" 34" 34"
Hip 32" -36" 36" - 40" 42" - 44" 46" - 48" 50" - 52" 54" - 56" 58" - 60" 62" - 64" 66" - 68" 70" - 72"

Eddie Bauer® Sizing Charts

ADULT SIZES XS S M L XL 2X 3X 4X
Chest 32" - 34" 35" - 37" 38" - 40" 41" - 43" 44" - 46" 48" - 50" 52" - 54" 55" - 57"

LADIES' SIZES XS S M L XL 2X 3X 4X
Size 2 4/6 8/10 12/14 16/18 20/22 24/26 28/30
Bust 32" - 33" 34" - 35" 36" - 37" 38" - 40" 41" - 43" 44" - 46" 47" - 49" 50" - 52"

Columbia® Sizing Charts

MEN'S GARMENTS S M L XL 2X 3X LT XLT 2XLT
Chest 35" - 38" 38" - 41" 42" - 45" 46" - 49" 50" - 53" 54" - 57" 42" - 45" 46" - 49" 50" - 53"
Waist 29" - 32" 32" - 35" 36" - 39" 40" - 43" 44" - 47" 48" - 51" 36" - 39" 40" - 43" 44" - 47"
Sleeve Length 33" 34" 35" 36" 37" 37" 37" 38" 39"

LADIES' GARMENTS XS S M L XL 1XL
Size 2 4-6 8-10 12-14 16-18 16W-18W
Bust 32" - 34" 34" - 36" 36" - 38" 38" - 41" 41" - 44" 42" - 45"
Waist 24" - 26" 26" - 28" 28" - 30" 30" - 33" 33" - 36" 35" - 38"
Hip 34" - 36" 36" - 38" 38" - 40" 40" - 43" 43" - 46" 44" - 47"

How to measure:

Important: For best results, measurements should be taken over your undergarments.

Neck:
Measure at the base or the fullest part of the neck.

Chest/Bust:
Measure around the fullest part, just under arms and across shoulder blades.

WaIsT:
Measure loosely around waist at the height you prefer to wear waistband.

hIp:
Stand, feet together, and measure around the largest circumference at hips.

sleeVe lenGTh:
With elbow bent, measure from center (back) of neck to elbows and down to wrist.

Body Length:
Measure from the highest point of the shoulder to the lower hip.

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Terms and Conditions of Sale

All orders are subject to written acceptance. Orders may not be canceled once production has begun. Orders canceled before actual production has begun require written notice. Orders that can be canceled are subject to charges for all costs of processing and make-ready preparation that may have occurred prior to receipt of cancelation notification. Please note: www.StaplesPromotionalProducts.com cannot accept order shipping to international addresses. If you wish to ship to an international location, please call 1-800-369-4669.

Artwork Policy

Staples Promotional Products uses art, logos and other materials (Artwork) supplied by our customers to provide products and services. Staples Promotional Products assumes no responsibility for determining the proper ownership or proper use of the Artwork. Any customer of Staples Promotional Products represents and warrants to Staples Promotional Products that he or she has the unrestricted right to use, copy and distribute each copyright, trademark, service mark, trade name, logo, statement, graphic, artwork, name, photograph, portrait, picture or illustration of any person or any other intellectually property in the way it is to be printed on or otherwise applied to the promotional merchandise ordered by the customer. Staples Promotional Products assumes no responsibility for determining who does or does not have such authority.

By submitting Artwork to Staples Promotional Products for use on a product, customers shall defend and hold harmless Staples Promotional Products for the use of any Artwork and for breach of this warranty. Customers shall also indemnify, hold harmless, defend and absolve Staples Promotional Products, its affiliates and licensors for and against all claims, liabilities and expenses arising out of or related to any actual or alleged infringement or misappropriation of any copyright, trademark, logo or other proprietary rights or merchandise. This directive will remain in effect after delivery of the product or service.

Staples Promotional Products reserves the right to refuse to provide product or service when it is determined that the Artwork does not meet Staples Promotional Products standards.

Site notes

The artwork, designs and trademarks shown on products on this site are examples of the type and quality of product identification available. They are not intended to represent endorsement by - or production for - the owners of the artwork, designs or trademarks. The illustrations are not meant to be advertisements. Items as pictured with identifications are not for sale to anyone other than the parties expressly authorized by the owners of the trademarks and logo designs. All prices and product details are subject to change without notice.